Set out from Diyarbakır with Turkish Airlines' nonstop direct flight for an unforgettable journey to the heart of the Balkans!
This special tour program offers the opportunity to discover 6 countries—Macedonia, Serbia, Bosnia and Herzegovina, Montenegro, Kosovo, and Albania—visa-free. You will get the chance to explore step by step the Balkan region, which is a meeting point of civilizations, cultures, and beliefs.
Throughout the program, accommodation in 4-star hotels, dinners, Balkan Night at local restaurants, and the famous Bosnian Meatballs experience are included in the tour price. This comprehensive Kosovan program, with everything included and no extra tours, offers a fully equipped tour with professional Turkish guidance.
During the tour, 6 different countries are visited: Macedonia, Serbia, Bosnia and Herzegovina, Montenegro, Kosovo, and Albania.
Accommodation, meals, and transportation services are comprehensively included in the package, and there is no obligation to purchase extra tours or additional services. All dinners are provided at hotels or local restaurants; breakfasts are served at the hotels where accommodation is provided.
Breakfasts are provided at the hotels, but lunches are not included in the tour program. The guide will recommend suitable venues for lunch, but these expenses are entirely the participant’s responsibility.
Additionally, the cost of extra activities such as the optional boat tour in Matka Canyon is not included in the tour price and must be paid separately by the participant.
All personal shopping expenses are also outside the scope of the tour and are considered individual expenditures of the participants. It is sufficient to carry Euros for shopping and expenses in all countries during the tour.
It is recommended to carefully read the following important information before joining the tour:
Currency and ShoppingTo make purchases and spend money in all countries included in the tour program, it is sufficient to carry Euros. In regions where the local currency is used, the guide will assist with currency exchange.
Cancellation and Change ConditionsGuests who register for the tour have the right to cancel free of charge up to 30 days before the tour date. If less than 30 days remain until the tour date, a 30% penalty applies; and if 20 days or less remain, a 100% penalty is applied. Documents such as hospital reports and workplace leave permission from authorities in Turkey, submitted with a cancellation request, are not accepted for cancellations of accommodation and services outside Turkey.
Minimum Participation ConditionThe tour program is organized on the condition of a minimum of 25 participants. If sufficient participation is not achieved, the last cancellation notification date is 20 days before the tour departure. In case of cancellation, notification will be made by Viyatravel.
Hotel NotificationHotels listed in the tour program only by category and/or offered as options without specifying names will be notified 2 days before the tour departure. During periods such as fairs, congresses, concerts, events, or sports tournaments, hotels may be used outside the stated distance; in such cases, information will be provided 15 days before the tour departure.
Triple RoomsTriple rooms are allocated according to hotel availability, and the bed for the third person is smaller than standard beds. Triple rooms consist of 1 large bed + 1 extra bed. Extra beds may be folding or coach bed type. This situation is accepted in advance for third person and/or child reservations. Child discounts apply only for one child staying with 2 adults, who fits the age group.
About BreakfastsBreakfasts offered at hotels are generally in continental breakfast format suitable for the breakfast culture of the country visited; with a limited menu of butter, jam, bread, tea, or coffee, and may be served in a separate hall for groups.
Seating ArrangementA daily seat rotation (seat change) is applied on tours. Fixed seat and front seat guarantees are not provided, and seat changes are organized by the guide on the vehicle.
Clothing and Equipment RecommendationsIt is recommended to prefer comfortable walking shoes or sneakers during the trip. For night travel, it is suggested to bring a cardigan or similar garment.
Customs CrossingsThe waiting time at customs gates crossed by road during travel may exceed the standards; this is not the operator's responsibility.
Flight and Check-in ProceduresFor participants joining tours by plane, check-in and boarding procedures are personal procedures and must be completed by the guest at airline counters in airports or online before the flight. All expenses required for joining the tour for those not present at the specified times at the airport or unable to board the plane are their own responsibility.
Entry to Turkey from AbroadTo bring items (alcohol, cigarettes, etc.) when entering Turkey from abroad, a minimum 3-day stay is required. Free shop shopping limits are as follows:
Program ChangesGuides may make changes in the program flow depending on weather and road conditions, provided that every place specified in the program is shown. The operator cannot be held responsible if panoramic city tours cannot be conducted due to reasons such as lack of permission from local authorities or force majeure like weather conditions.
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Back to homepage Reload pagePRIVACY POLICY & ELECTRONIC COMMUNICATIONS POLICY
CARIBBEAN FLIGTH TOURS
Fiscal address: Calle 34 num 396 entre calles 39 y 41. Local 8, Col Emiliano Zapata Nte., Yucatán, 97129, México
Website: https://caribbeanfligthtours.com
Contact: Carlos Alberto Jiménez Pascual – info@caribbeanflighttours.com
1. Legal Compliance and Scope
TRAVEL PORTAL LLC (CARIBBEAN FLIGTH TOURS, "we”, “us” or “our”) s committed to protecting the privacy and security of personal information collected through our website, platforms, communications and services.
his Privacy Policy has been prepared in accordance with applicable United States federal and state laws, including but not limited to:
-Federal and state consumer protection regulations
-Telephone Consumer Protection Act (TCPA)
-CAN-SPAM Act
-Privacy regulations applicable in the State of Florida
-Office of Foreign Assets Control (OFAC) regulations
-This Policy applies to all users, customers, agencies and partners who access or use our services.
2. Purposes of Data Processing
Primary purposes
-We may collect and process personal data for the following legitimate business purposes:
-User identification and account administration
-Sale, management and administration of travel-related services
-Processing of reservations, confirmations and modifications
-Payment processing, billing and fraud prevention
-Customer service and operational assistance
-Administrative, accounting and legal compliance
-Service quality control and internal audits
-Communication via email, phone, SMS or other authorized means, strictly related to contracted services
Secondary purposes
Subject to user consent where required, we may also use personal data for:
-Marketing and promotional communications
-Market studies, statistical analysis and internal metrics
-Website performance optimization and user experience improvement
Users may opt out of promotional communications at any time.
3. Personal Data We Collect
We may collect the following categories of information:
-Identification data: full name, address, phone number, email address, date of birth, government or tax identification when required for service provision
-Financial data: payment card information, ACH transfers or wire transfers (processed exclusively through secure payment providers)
-Technical data: IP address, browser type, device information, cookies and usage logs
TRAVEL PORTAL LLC does not knowingly collect or process sensitive personal data under applicable U.S. law.
4. Online Privacy Practices
This Privacy Policy is permanently available in the footer of our website.
We do not sell, rent or share phone numbers or SMS consent information with third parties for marketing purposes.
5. SMS Communications and Consent (TCPA Compliance)
Express consent (Opt-in)
When users provide their phone number through our website or other channels, express consent may be required to receive SMS communications.
Sample consent language:
“By checking this box, you agree to receive SMS messages from TRAVEL PORTAL LLC related to reservations, confirmations, billing or authorized promotions. You may reply STOP at any time to unsubscribe. For assistance, reply HELP or contact us at info@caribbeanflighttours.com . Message and data rates may apply. Message frequency may vary.”
Types of SMS messages
Reservation confirmations and reminders
-Operational service updates
-Payment or billing-related communications
-Promotional messages (only with express consent)
Opt-out
Users may opt out of SMS messages at any time by replying STOP or contacting info@caribbeanflighttours.com
TRAVEL PORTAL LLC fully complies with TCPA requirements.
6. Data Security
We implement reasonable administrative, technical and physical safeguards, including SSL encryption and secure systems, to protect personal information.
However, no internet-based data transmission can be guaranteed to be completely secure, and users acknowledge and accept this inherent risk.
7. Social Media
Any information shared by users through third-party platforms such as Facebook®, Instagram® or similar services is governed by the privacy policies of those platforms.
TRAVEL PORTAL LLC is not responsible for data practices outside its controlled systems.
8. User Rights and Requests
Users may request:
-Access to their personal data
-Correction or update of information
-Deletion of data, where legally permitted
-Restriction or objection to certain processing activities
Requests must be sent to {agency.email} and may require identity verification. We will respond within a reasonable timeframe in accordance with applicable U.S. law.
9. Data Sharing and Disclosure
Personal data may be shared only with:
-Service providers and payment processors necessary to deliver services
-Legal, accounting or compliance advisors
-Government or regulatory authorities when legally required
We do not share SMS consent data or phone numbers with third parties for marketing purposes.
10. Cookies and Tracking Technologies
We may use cookies and similar technologies to:
-Improve website functionality
-Analyze website usage and performance
-Remember user preferences
Users may configure their browsers to reject cookies, although some website features may be affected.
11. OFAC Compliance and Sanctions (Critical Section)
TRAVEL PORTAL LLC operates in strict compliance with United States sanctions laws and regulations, including those administered by the Office of Foreign Assets Control (OFAC).
Accordingly:
-TRAVEL PORTAL LLC does not market, sell, arrange or facilitate travel or services to or within countries designated by the United States as State Sponsors of Terrorism or comprehensively sanctioned jurisdictions, including but not limited to:
Cuba, Iran, North Korea, Syria, and any other country or territory subject to U.S. sanctions.
-Any reservation, transaction or service request that directly or indirectly involves a sanctioned country, entity or individual is strictly prohibited.
-TRAVEL PORTAL LLC reserves the absolute right to:
Cancel such transactions
Void related reservations
Issue refunds when legally permitted
Block or report activity as required by applicable law
Users acknowledge that compliance with U.S. sanctions laws is mandatory and non-negotiable.
12. Policy Updates
TRAVEL PORTAL LLC may modify this Privacy Policy at any time to reflect legal, regulatory or operational changes.
Updates will be available at https://caribbeanfligthtours.com
13. Acceptance
By using our website or services, users acknowledge that they have read, understood and accepted this Privacy Policy and the Electronic Communications terms.